Update: 1 month following on from my honest review. Petlibro contacted me with solutions to the problems I outlined below. I was not expecting their contact so I was surprised and pleased. As a result, I have upgraded my review to 4 stars due to their customer service. Origional Review: very easy to set up and I am no whizz when it comes to all these web based products. When setting up the feeding schedule for 2 cats I couldn't bypass the 'you must buy' cat care app subscription, this lasted for several days. The whole idea for purchase was just that - cat care! I was about to return product because of the barrier setting up the multi cat feeding schedule when the 'must buy' unnecessary monthly cloud app stopped pestering me - hello, cost of living crisis going on. It is important to buy the micro chip (Amazon basic is perfect) otherwise you are trapped into buying the cloud app for full functionality. Still figuring out the measurements esp because the unit does not deliver exact portions to each bowl, this an ongoing issue, it regularly over fills the bowls and not of equal quantity either. This is a bore because the food looses it's freshness too. Another point is that the product insists on you inputting your Internet password - that is worrying but I could not set up the unit without this. I can't source replacement filters. The renewal site redirects to the UK but then I can't actually access the UK site. The bowls are a good size and are slightly raised off the floor so good for more elderly cats. Cute feature is the 'feeding time' voice and both my cats are beginning to respond to this cue. The best feature is being able to watch my kitties feed while I am visiting family. So, other than the privacy, quanties and the replacement issues, I am inclined to keep product. However, I do not trust the product hence the 3 stars - it is an expensive bit of kit to have all these problems. Read more

Controlling food for the cats has become easier, it took them a couple of day to get use to it, but now they sit down Infront of it 5 minutes the food comes. Easy to install, app is very easy to use, camera works great. Happy cats = happy buyer Read more

We bought feeder because we wanted to go on holiday and see how the cats are doing and make sure they been fed. Feeder is amazing and work perfectly. I had some questions and customer service was super fast with replying. Read more

I bought it to have peace of mind because one of my pet sitter did fail my cats last time I was away and I got super worried! This machine allows me to dispense food anytime and also watch them eat. Can set a schedule too. Don't know about the dual tray, they still try to steal food from each other so I wish the trays were a bit more separate... but that's because my cats are gready. I like that the bowls are big and shallow, my cats really like space to eat. Also holds a lot of food in the tank. My cats usually eat wet food so this is to dispense when I'm away and feel that they deserve a treat or for emergencies. I do think it's a bit pricey, I would say would be a better purchase for 100£, almost 150£ it's a bit of strech since the design isn't that inventive, the quality of the camera isn't that clear and it's plastic. Overall I'm happy and keeping it unless something goes wrong, but you can get equally good products for less money. Read more

The PETLIBRO Automatic Cat Feeder has been an absolute game-changer for me and my furry friend! Here’s why I’m giving it five stars: HD Camera with Night Vision: The 1080P HD camera provides clear video day or night, allowing me to check in on my cat anytime, anywhere. The night vision is particularly impressive, giving me peace of mind even in low light. Convenient and Reliable Feeding: The automatic feeding schedule ensures my cat is always fed on time, whether I’m at home or away. I can set up multiple feeding times and adjust portion sizes easily through the app. Wi-Fi Connectivity: The 5 GHz Wi-Fi connection is stable and seamless. The feeder connects to my phone without any hassle, and the app is user-friendly. Two-Way Audio: The two-way audio feature is fantastic! I can talk to my cat and hear her purrs back, which is both adorable and comforting. High-Quality Build: The feeder is well-made and sturdy. It holds a generous amount of food, keeping it fresh and dispensing it smoothly without any jams. Peace of Mind: Knowing my cat is well-fed and happy even when I’m not around is priceless. This feeder has significantly reduced my stress and made pet care so much easier. Overall, the PETLIBRO Automatic Cat Feeder is a must-have for any cat owner. Highly recommended for its reliability, convenience, and great features! Read more