Was initially disappointed when the computer refused to load the first time i tried to use it. Called customer service and they were excellent. They explained it is a hard disk problem and said to return the computer , and they would send a new one. Before i even I returned the computer, I received the new one the next day. This is probably one of the best customer services i have ever encountered. They answer the phone or email promptly, and are very courteous and helpful. Wonderful customer service. Computer is working fine now . With a 2 year warranty and excellent customer service, I do not anticipate any problems in the future Read more