Love, love, love my vacuum mop! Super easy to maneuver. Fairly easy to keep clean. Not sure about the detergent dispenser. I use it several times a day and the detergent level does not change. I've resorted to just adding a bit of solution to the the water tank. Although it does a great job vacuuming and washing, it's not the best in a pet household. All the fur does not get suck in; so, it leaves yucky dirty fur just under the roller. Read more

There is no any Customer support and no services under warranty in UAE so don’t buy any Roborock Device in UAE Read more

Battery lasts 30 minutes on lowest settings. You get only one battery so big house can't be done in a single cycle and charging battery takes hours. There are tons of attachments to store for its functions. While it can't run for long the size of the vacuum is huge. Although it claims 5 in 1 but once the battery drains no other 4 will work unless battery is charged again. Read more

I bought the Roborock F25 Ace (Combo version) because I trusted the brand and needed a reliable wet & dry vacuum for my home. For the first two months, it worked well and I was actually very satisfied with the cleaning performance. However, the roller stopped working completely because a small plastic part inside the roller motor assembly broke. This part should not fail this quickly, especially on a premium product. The bigger problem is after-sales support. I emailed Roborock four to five times, called them, and tried every support channel they have. Unfortunately, they do not currently offer proper support in the UAE, and none of their US-based support teams could help me get the spare part. I searched everywhere online, but this small replacement part simply does not exist for purchase. So now I am stuck with an expensive machine that I cannot use, just because of one tiny plastic component—and no way to repair it. Pros: • Good cleaning performance when it works • Strong suction • Easy to use and practical design Cons: • Durability is extremely poor (roller motor part broke in 2 months) • No spare parts available for UAE • Roborock support is unresponsive even after multiple attempts • A single small part failure makes the entire device unusable If you live in the UAE or a region without official Roborock coverage, I cannot recommend this product at all. Buying it means taking the risk of having no support, no parts, and no repairs for even simple issues. I hope Roborock improves their global support, because the product itself had potential. But until then, this is not a safe purchase for customers in unsupported regions. Read more

ممتازه جداً ثقيله نوعا ما بس تستاهل الشراء Read more

Great quality and really easy to use. Read more

Comprei o Roborock F25 Ace de $500 esperando que fosse durar muito tempo, mas o produto apresentou defeito com 6 meses de uso. A Roborock se recusou a trocar o produto ou devolver o pagamento. Péssimo atendimento de pós venda. Não recomendo comprar se estiver fora dos EUA, eles não se importam com a reputação Read more

I did a lot of reviews on the best vacuum mop to buy when I decided my Tineco was not cutting it anymore. I was only able to find sponsored reviews on Youtube since this just came out. After many hours of reading and research, I decided to get this one. Out of the box, I could tell it was made out of high quality materials and didn't feel cheap. This mop wasn't exactly on the cheap side, so I did have high expectations. After putting it together, which was very easy, I was excited to get to mopping! My floors were dirty from recent rain and kids/pets tracking in mud. I was impressed by the ease of use and how smooth it felt when pushing back and forth. It was already a huge improvement over my Tineco, which felt bulky and ineffective. The wheels are very smooth and glide over tile with ease. My floors were left clean and free of mud. The self clean cycle seemed to be quick, with the brush roll drying feature taking a little longer. When complete, the roller was warm but dry. I thought the voice prompts were helpful through each phase of cleaning. I am happy with my decision to purchase this mop and actually look forward to using it more. I have not installed or used the app yet, so I can't comment on that. Read more

مرة تجنن في التنظيف وخفيفه الوزن Read more

My Roborock isn’t working properly — it leaves a lot of marks on my tiled floor. Since my tiles might not be perfectly level, the roller doesn’t clean the entire surface and leaves dirty brown water in the corners. Read more

Very good both dry and wet vacuum for tails.Easy to clean and self cleaning if wet vacuum is the icing on the cake. Read more

Just got this all-in-one mop/vacuum and it's a game changer. Right out of the box, it was super easy to put together, took me maybe 5 min. The best part is how it vacuums and mops at the same time. I have a cat and kid, so there's always something to clean up. This thing handle it all with strong suction, from spilled juice to muddy paw prints, in just one pass. It's been a lifesaver for quick spot cleans before the end of the day. It just rolls so easy across my hardwood floors, you don’t have to push hard at all. The head turns really smoothly, so getting around table legs and along the baseboards are easy. It really gets right up to the edge like the description says. The roller doesn’t tangle at all. See pic of the machine’s bottom after a whole house cleaning. The self-cleaning dock is another great feature. After cleaning, it cleans the mop with hot water. It's a bit loud, kind of like my robot vacuum when it empties (see video), but I leave it in the bathroom with door closed for about 15-20 minutes, so it don't bother me. The roller feels completely dry at the end. If you're thinking about getting a wet dry vac, this one is fantastic. Highly recommend. Read more

المنتج رائع لكن لابد من التأكد من اغراضه Read more

I purchased this machine 7 Jul and waited a while to test it out before I did a review. First I was a little skeptical because I’ve tried the Tineco S7 and the shark given to me by my sister. The Tineco was ok but didn’t hug my floors and didn’t pick up a lot of debris. Plus left streaks all over my floors. The shark didn’t hug my floors at all, didn’t pick up debris, and there was never anything in the dirty water tank which would be odd since I threw food on the floor. 🤷🏾‍♀️ This Roborock F25 Ace machine is amazing and has a lot of power. It suctions very well, even debris thats beside the line I’m cleaning. As far as the battery life, I think it’s great. I have left the machine off the charger for 2 days, used it and it still cleaned my whole downstairs with more charge to spare. (about 2000sq ft) it’s not a heavy machine. It’s motorized wheels will take the machine for a ride if you do not turn it off before standing it up straight..lol you have the option to do quiet drying and fast drying. The roller does come out dry!! The dirty tank is easy to remove and clean. It has an app which is easy to connect. They may want to work on that though because my machine drops from the app sometimes. But that’s not a deal breaker for me. If you’re having second thoughts don’t! I have finally gotten my husband on board to use the machine and that’s partly because I bring a lot of gadgets in this house and they don’t be good. lol. I purchased this machine in my own during a prime day deal and I’m so glad I did. I wish it came with a second roller but I looked and they’re not that much. It did come with an additional filter. Read more

La mejor compra que he hecho en temas de limpieza de casa Read more

I have had roborok auto vac / mop units for the past several years. These are exceptional and still use it to this day. I recently got 2 puppies, which are 3 months today. Potty training with a small yard is not easy. as a result there are a lot of pee accidents daily. I have been using a mop, which works, that requires a lot of effort cleaning every time using the bucket which is not exactly sanitary for daily use in addition to leaving a kennel like odor. A few days ago I ordered the F25 Ace shop vac, as a compliment to my self cleaning Qrevo Master Robot vac / mop. The intent is a supplement for dog messes. Set up was simple and, after connecting the wifi, a firmware update was done right away. The app allows a few additional features as well. Filling water and detergent was simple as well. I did have a little hang up figuring out how to empty the dirty water but a brief check on youtube was easy as well. The performance of this shop vac was amazing! the puddles were sucked up with the vac part and followed with a roller cleaning in the same path, cleaning in seconds each time. So much better than using the mop every time, especially with 2 dogs. The kennel odor is no more. Emptying the canister was a gross but pleasant sight to see. Though, pouring into the toilet was nasty, it was great to know how well it did clean!!! the unit uses a concentrated detergent that is contained separately and automatically adds the detergent, making it much easier to use. The unit also is self cleaning, taking a few minutes from removing hair, string, dirt, etc and fully cleans it and follows with dry (2 options; fast or quiet dry). It isn't that noisy, similar to a typical vac but pups don't like the sound (they will adapt). I have no regrets other than not thinking about this sooner. I also highly recommend this (pets or not) for cleaning all or spot cleaning. Read more

I really wanted to love this vacuum, and honestly, I did, until it unexpectedly stopped working just 42 days after I started using it (only about 10–12 uses in). Today, when I powered it on, it began making a loud noise, and then the motor (presumably for suction) gave out completely. Now, only the roller and self-propulsion still work. It won’t even connect to WiFi anymore, so something internally definitely gave out (video attached). Had it lasted at least two years, I would’ve gladly given it five stars. What I liked about it when it worked: • Cleaning effectiveness: Overall, I was very satisfied with how this vacuum cleaned. I’ve used 2-3 different Bissell brand wet vacuums in the past and this was by far my favorite. I didn’t have a serious problem with streaks as some of the other reviewers have mentioned. It may be because I typically vacuum before I mop. I use a Dyson to vacuum my floors and then the F25 Ace to mop/vacuum. I also liked how efficient the machine was with its use of the detergent. I also appreciated how little detergent it used while still cleaning effectively. I was initially concerned about the cost of branded detergent, but it turned out to be very economical. • Maneuverability: I loved the maneuverability of the vacuum and the self-propulsion. This was my first self-propelled vacuum and it’s a game changer. The sleek design made it easy to get under tight spaces. • Self-Cleaning Features: This was also my first self-cleaning wet vac, and it worked beautifully. The roller was cleaned and dried effectively, and the zero-tangle feature actually worked. I never had any issues with hair or debris buildup. What I didn’t like: • Battery life: I have a 1,700 sq ft home, and the battery couldn’t clean the entire house in one go. Thankfully, my wife and I split chores, so we used this alongside our existing Bissell. • Warranty and reliability: The one-year warranty feels inadequate given that mine died just over a month in. This is unacceptable for a product at this price point. I get that it’s a newer model, but Roborock isn’t a new company. I ended up returning it for a refund. I am grateful for Amazon for working with me even though I was a few days outside the return window. My search for a reliable and effective wet vacuum continues. Maybe I’ll try another brand or wait for Dyson to step up their game. Read more

The Roborock F25 Ace has been a great addition to my home. It’s easy to use, cleans really well, and saves me a lot of time. It handles both hard floors and carpets with no problem, picking up dust, pet hair, and all the usual mess without missing a beat. What I like most is how smart and efficient it is. It figures out where the dirt is and adjusts the cleaning power automatically, which is really convenient. The mop function is a nice touch too—it leaves the floors looking fresh without much effort on my part. Battery life is solid, and it covers a good amount of space before needing to recharge. The app is simple and makes everything even easier. You can schedule cleanings, set specific areas to clean, or block off spots you don’t want it to go. It’s nice to just tap a button and know the cleaning is handled. Overall, the F25 Ace has made keeping my place clean way less of a chore. It’s reliable, easy to control, and does a great job. Definitely recommend it if you’re looking for a good robot vacuum. Read more

I picked this up as a gift for my in-laws, and they’ve been loving it — after trying it out myself, I can see why. Compared to similar wet-dry vacs I’ve used at home, this one stands out right away for being lighter and easier to maneuver. It’s noticeably more balanced when handling, which makes a big difference if you're using it frequently or across a larger area. Battery performance is strong. It easily handles cleaning a 1,500 sq ft home on a single charge, which makes it ideal for whole-house cleaning without having to stop and recharge. The suction power is equally impressive — it picks up messes quickly and scrubs away dirt effectively in just one pass. That scrubbing action makes a noticeable difference, especially on sticky or dried-on messes. Both the clean and dirty water tanks are larger than on other units I’ve tried, so there’s less need for constant refilling or emptying. It also has a designated compartment for Roborock’s cleaning solution, which keeps everything running smoothly. I’d strongly recommend using the brand's own detergent — I’ve seen issues with clogging on other models when off-brand solutions were used. Edge cleaning works better than expected, even with just one brush. It doesn’t have the triple-brush layout from some older Roborock models, but it still reaches into tight spots and cleans along baseboards well. It can also lie flat to clean under furniture like beds and sofas, which is something I really appreciate. And it stands up on its own, which is a surprisingly helpful touch when you need to pause during cleaning. It does include WiFi connectivity, but it only supports 2.4 GHz networks. I didn’t find the app particularly useful for this model — more helpful for robotic vacuums than for a handheld cleaner like this. Still, setup is simple if you want to try it out. After each cleaning session, it runs an internal self-cleaning cycle which is a nice hands-free perk. Just be sure to empty and rinse the dirty water tank the same day. If you leave it sitting, it will develop a really unpleasant odor. This step only takes a minute and makes a big difference in keeping the machine fresh and ready to go. The design is sleek and modern, and it looks good even when left out on the charger base. For what it offers, it’s a great value — especially if you have hard flooring throughout your home or pets and kids that bring in daily messes. Read more

I've been amazed by the Roborock F25 ACE. It's made cleaning my floors much easier by handling both wet and dry messes in one go. The suction power is noticeably strong and picks up more dirt than I expected, especially things like long hair since we have 3 females in the house. So far it has been excellent. It looks great with a nice build quality. While I've only had it for a short while and can't speak to longevity yet, I do have a Roborock robot vacuum that's still working perfectly after 2 years, so I expect nothing less from the F25 Ace. I bought the F25 ACE to complement my robot vacuum because even though it vacuums and mops, it only does a decent job of mopping. The F25 ACE on the other hand does an excellent job at mopping leaving my floors nice and clean! This is because not only does it have a dirty water reservoir but it also cleans the roller as it spins with the JawScraper functionality. I appreciate how well it cleans near the edges of walls and how close it can get to the baseboards, which saves me from having to go back and clean later. The low-profile design is practical for reaching under most of my furniture without having to move things around. The motorized wheels do make it easy to maneuver and makes the F25 feel lighter than it is. The noise level is also acceptable. In fact, it's quieter than I was expecting. One feature I really appreciate is the self-cleaning function. The F25 washes its own roller by heating the water and dries it afterward, which keeps it from developing that musty smell my old mop had. Being able to adjust cleaning solution strength through the app is a nice touch too. The battery has been holding up well so far - I can clean my whole place on one charge. The automatic detergent dispenser is also convenient since I don't need to mix solution each time. Overall, it's a worthwhile purchase for me and I highly recommend it. I was considering other brands/models from the Bissell Crosswave to the Tineco S5. I'm glad I made the right choice. Read more