This review has been updated after my customer service experience with Colamy. I was not prompted to update my review, but I felt compelled to when David from their customer service team reached out and offered to send me a new chair since my original one did not ship with instructions and I felt the arm rests were flimsy. When I explained I could not send the original back because I already chucked the box and am very busy, he said they'd just send me a new one anyway. Love to see customer service like that. I left him unread in my inbox for weeks too and he still got back to me in under 24hours. I also want to note that my girlfriend thinks the chair is very comfortable and she suffers from traumatic back injuries that make it difficult for her to sit in just about any computer chair for long periods of time. Somehow the lumbar support is just right for her. She does use a purple mattress pad for every chair she sits in and is approximately 5'8". Your mileage will vary, finding the right chair is more about your individual body type and habits, there is no one-size fits all. I've come to enjoy sitting in it more over time as well--or at least I can say that I find myself with better habits and I'm mildly less sore after long work sessions than in my old chair--so I'm really happy she and I don't need to share it anymore. I still find that the roll-off area of the mesh feels a little less soft than I'd like, but I don't find it exhausting when I'm sitting for a long time. I'm a 6' 200lb guy with a longer torso. I'm updating this review based on the assumption that the next chair they ship will be at least as good as the first. My original review is below and I haven't changed my opinion on each individual point. That said, it's decent enough that I likely won't replace it until I'm ready to spend between $500-$1000, so given the price of this chair and the customer service I think it deserves 5 Stars. Not the best, but it punches above it's price class. *ORIGINAL REVIEW* Didn't ship with instructions, mesh bottom isn't quite taught enough to make your legs feel comfortable in a normal seating position, the head rest is comfy and doesn't get in the way, and foot rest would be great if it was just a little longer and more padded. That other person who said the armrests feel cheap was dead on. Might remove em. They are well padded, but they feel like they came out of an American car in the 90s. Read more

This is not a light chair and does require some assembly. I was able to follow the direction with no real effort and get the chair together. Everything works as stated and only have a couple of minor dislikes - the arm rests are great for adjusting forward and to the side but too easily shift when leaning upon them. I wish they had some sort of lock tab akin to the one use for up and down of the arm rest. This is just not really that bad...just an annoyance. The other item is that the entire seat unit is "dropped" into the base akin to a pole being slid into a larger pole/tube opening. I would have like to have seen a locking mechanism added to the design..whether it is a real lock or perhaps a pin. As for comfort - not everyone is the same and I admit I was very hesitant about this purchase even with recommendations. My take - very comfortable for me and I added a gel pad to the seat. It added some value. I am overall very happy with this chair and the wheels work very well on hard surfaces and in my case, also well on the dense short carpet. Though I have not tried a lot of chairs, I know how this one is and would buy it again. The overall "fit" is ideal for my body type. YMMV. Read more

Easily assembled in 10 minutes. Nice size. Love how everything is so adjustable. Works great. Looks fantastic. Good back support, very comfortable. Nice to have the leg rest. Seems well made and very sturdy. I would definitely recommend this chair. Great value here. Read more

Sturdy packaging, arrived with all parts intact and good condition. Relatively huge package for an office chair. Similar to assembly of other office chairs, the Allen wrench is sufficient for the assembly. The instructions are clear and easy to follow. Would be easier and faster completion time with someone helping but the assembly could be completed alone. It took around 10 minutes to complete the assembly. The built of the chair is awesome. High quality and sturdy. The mesh chair and rest gives more support in general compared to the cushioned office chair previously owned. Very comfortable chair and definitely recommend it! Read more

Received this office chair last week and I have to say this thing is beyond what I expected. Haven't seen an office chair in this price category with these features like the seat cushion adjustment, clean and seamless back adjustment. Firm but comfortable arm rests, with full height, forward and revers + inward and outward adjustments. The back doesn't feel like a cheap mesh nor does it cause my shirt to ride up like others. Seat is really firm feels like it will last a long time, it doesn't mean it's hard as a rock. It's just not super plushy which usually builds up heat in the seat and over time goes flat in my other chairs. ----------- Installation was a breeze too the seat is HEAVIER than other seat cushions I guess with all the mechanical parts inside of them so I'd be prepare before lifting it as it caught me off guard. Nothing was missing and all the parts were labelled by their steps which I found much easier than having to find which letter goes for which step. Another thing I noticed during the installation phase it was less bolts and screws than what other chairs (around this price and cheaper) come with. I guess since the arms core look like solid Cast aluminum and it's a solid steel bracket that holds the bolts it doesn't require those little washers all over. High recommendation. If I was working in the office more than I WFH I would have bought another for work. Read more

Update: A representative from Colamy reached out to me via phone (impressive) and asked if they could help me due to this unhappy review. A friendly lady told me someone would be emailing me for a solution within 48 hours. I had an email from Colamy the next day and a fellow named David asked me what they could do to help. I wasn't sure, but had noticed online that another chair of theirs, the "Hina" seemed to solve the majority of the complaints I had with the Atlas. I offered to return the Atlas in exchange for the Hina and pay the difference, but after one more email to confirm, Colamy just rushed the Hina to my home free of charge and let me keep the Atlas as well. This is the best customer service I've ever had from anyone. THANK YOU COLAMY! That was not expected. The 5 Star rating is for the Company! You earned a long time customer. Because you care. The Atlas itself gets an extra star bringing it to a 3. I changed it because I was a bit harsh in my initial review, considering I was sitting in a $1400 chair previously, that is finally just now worn out. The Atlas is still a great value at it's price point for less than $300. It does have a ton of adjustment, and is better than a lot of other chairs on Amazon, especially for people that are lighter, smaller, or sit less hours per day. For me it was the soft convex seat on the Atlas that I disliked most. Others may like it, but the firmer flatter seat on the Hina is much better for my body. I will leave a full review of that model in another review in 2 weeks. I left my review for the Atlas mostly in tact below, but I removed some of the harsher commentary as it was unnecessary and more reflective of my mood at the time. My criticisms of the Atlas are the same, but less colorful. This review is for my experience with the Colamy Atlas in Dark Grey. After doing tons of research online, I finally settled on this chair as the replacement for my worn out Humanscale office chair that was bought used many years ago at an office liquidation sale. I decided on the Atlas because it is highly recommended on many review websites and had all the features I wanted on a sub $300 budget. The box came a day early and the set up was done in less than 30 minutes. My initial feeling was that the chair was decently constructed. When I sat down on it it felt nice and comfy at first. This was day one. My feelings about this chair have decreased each day since then as my prolonged use has exposed an array of problems. I will list the flaws in order of least importance first. The initial flaw is the lumbar support bracket. It's virtually useless and the chair would be better off without it. I can already see visible wear where it rubs the back of the mesh material and it doesn't line up flush in every position meaning it is always poking you slightly in the back whether up or down. It's not terrible, but is noticeable. The second flaw is the mesh back itself. Although, I did find the back extremely comfortable and the shape is nearly perfect to my spine.... It literally eats loose weave fabrics. Materials like terry cloth bathrobes, sweaters, and others soft, or fuzzy weave items will be leaving themselves behind in your new chair's backrest. The issue is that as the mesh expands as you lean back it lets fibers pass through and when you sit up those gaps close and rip out a small bit of the said garment. (Appearently this is a common thing with mesh back chairs) Now I know. Not really an exclusive flaw of the Atlas, just a characteristic of mesh backs. Not a huge deal, but be aware. The arm rests do adjust nicely, but they are too hard and need to be positioned lower than normal in order to take off some of the resting pressure on your forearms. My elbows and under arms were going numb after an hour or two before I made the adjustment. Thankfully, my desk is also adjustable, and although this helped, it did not solve the problem of the arm rests being a bit to hard. Now, on to the larger issues for me. The control lever for the height position is in the worst place imaginable and is further worsened by the angle and shape of the knob, a square piece of plastic that sticks out and jabs you in the calves or back of the knee. If you put your legs back beneath the chair, which you will find yourself doing often, because of the chairs number one problem... The instability of the seat itself. The number one problem is the feeling of instability in the seat itself. It does a good job at first because it feels soft, but long hours of being seated reveal multiple problems, including poor quality, less dense foam that causes you to feel like you are sitting on a bar stool. This is difficult to explain, but it is partially the shape of the seat itself and the material combined. It feels convex, not concave. It doesn't hug you or support you on the edges at all. Which makes you feel like your always falling out of the chair, making you curl your legs underneath yourself for stability, yet somehow it also manages to roll up under the front of your legs. It was an awful seating experience for me and after 2 weeks of using the chair the back of my legs were sore. In the end, Colamy was awesome and sent me a different chair better suited to my body type. Thank God they stand behind their products and really want their customers to be comfortable and happy. Read more

It's a little stiff at first but give it time and it will do wonders especially for your lower back. Read more

Had this for around 6 months. Great adjustability and armrests. Those might be my favorite aspect. This is really my first "premium" seat and it's nice being able to have a good amount of control over everything. I did have to warranty the head rest thru Colamy customer service as the mesh couldn't stay clipped on. They were pretty quick and prompt with sending me a replacement. All I had to do was send some pictures and the serial number which was on the chair. Read more

I tend only to review products I like... and this is no exception - a well deserved 5 stars! just to be clear - I paid about $230 for this chair - im an authentic customer who needed a new office chair after my last one finally kicked the bucket. This chair is easy to assemble. I really appreciate the instructions - they were very clear, and it came with tools to use which was very convenient. When I opened the box the first thing I noticed was the quality of the pieces - this chair is built with solid components - the piston and the 5-leg "star" were made of metal which was really nice. The supportive mesh seat and multi-paneled back and head rest are SO nice and breath well. Also they ARE supportive and can be adjusted up and down which is nice. I LOVE the leg rest - im so pleasantly surprised at how nice it is to tilt back with my legs up - its great for a little cat-nap . The armrests are nice and easy to adjust. If i HAD to be critical - its that the chair comes with the same basic plastic casters that all office chairs come with - so I pulled off the upgraded casters that I had put on my last chair and voila, this chair glides effortlessly and silently around my office. This chair is everything and more that you would reasonably want in an office chair in its price range. Its a safe buy - you wont regret it. Read more