Fabulous and easy to use . Compact. Does not leak like Litter Ribot. And very good customer support! Read more

**UPDATE** Support finally got back with me, but despite all the issues I’ve outlined in this review, the ONLY thing they were willing to take responsibility for was the liner. They are sending an updated mat, that in theory is supposed to fit better. However, regarding the noise of the machine and the very inaccurate weights - they didn’t give me any help. They kept repeating “New mat solve issue for you”. Not sure how a tighter fitting liner to stop urine leaks would affect the noise OR the inaccurate weights. I don’t have it in me to keep fighting them to fix their poorly made product. Please stay away from this company! There have also been new CONFIRMED reports of it HURTING CATS! Despite them releasing numerous firmware updates to “solve the issue”. Please stick with Litter-Robot or PETKIT. These brands have been making these products for over 10 years (Over 20 years for Litter-Robot). DO YOUR RESEARCH!!! Let me preface by saying that I have 5 cats and have tried numerous self cleaning litter boxes since 2019. I purchased the Neakasa M1 Lite to work along side my Litter-Robot 4. My largest cat is 20lbs, and earlier this year he had to wear a cone for a few days and I saw how cramped he was in the LR4. There’s not a whole lot of open self cleaning litter boxes on the market, which is unfortunate since so many cats prefer open boxes over enclosed boxes. Setup was pretty straightforward. No issues with app connectivity or setting up cat profiles. The app is incredibly bare bones and lacks many features that are present in other similar products. The biggest issue I have with the app (and the box) is the weight tracking feature. It’s typically 1-1.5lbs off my cats actual weight (as confirmed by my vet and the LR4, which has very accurate scales). Also, while it does allow you to correct an incorrectly assigned usage, doing so doesn’t update their weight in their respective profiles. There doesn’t appear to be any weighing algorithms in place, so if your cats change weights - you will have to update the profiles manually. Last two issues are the machine has gotten significantly louder over time. It makes me skeptical on the longevity of the product. At the time of writing this review, we’ve had the M1 for about 8 months. Finally - like many other self cleaning litter boxes, this has a “clip-in” style litter mat. This isn’t an ideal design because 9/10 times the mat doesn’t form a watertight seal with the drum allowing urine to collect underneath, and unfortunately the Neakasa has this problem. This isn’t really a regularly cleaned area aside from deep cleans, as it involves emptying the drum and removing the clip-in mat to be able to clean underneath. This makes the box smell quite bad. I’ve attempted to reach out to Neakasa and have received no response - despite being well within the warranty period. All these issues combined with the lack of customer support makes the M1 a pass in my book. Hoping Neakasa will improve the design for future iterations of the M1. Read more

This works very well for day to day and very pleased. Was stuck upside down on day 5 with only one 12 lb cat. Once the poop drops it does not push forward to utilize the dumping space. I do use thick heavy clay litter and do have to shake the waste forward to get a few more days. Never ran out of litter in the pan. Holds a ton. Did take my cat a few days and treats to want ti try it but now he chooses this one over the box. Read more

I've only had this litter robot for a few days, but I am impressed with the construction, features, and app. Setup consisted of attaching 4 legs. Done! The instructions for connecting to the app were clear and easy to understand. The app works great. My Maine Coon got in, checked it out, and a few hours later the app told me she had used it. The litter drum rolls backwards to empty so I don't have to worry about the cat getting stuck in there or jumping in while it's emptying. Highly recommend. Read more

I was on the fence about this cat box. Its just so expensive. But I'm very happy with my purchase. Mine came with some adhesive pieces to put around the inside to seal the seam where I guess urin could get into unwanted places. It was a little intimidating, not wanting to make a mistake. I took the extra time to ensure I applied them properly. But I managed to do it and it looks clean and tightly sealed. Other than that, assembly was very simple. Setting up and navigating the app is also very simple. Took me about 15 to 20 minutes and the most of that time was laying out the adhesive strips and adjusting them to make sure they were on straight and proper. Our kitty is 4 months old, we have had her for 2 and she took to the new cat box right away. We cleaned out the old cat box and left it in the room until I saw she was using the new one on a regular basis. Then I removed the old box. I love that there is an option in the app to send you notifications that she was in the box. I don't use that now, but it made the first 3 days worry free about if she was using it or not. I love that the app tells you if there is enough litter in the box. It tells you if the bin is full too, but we empty the bin daily so that isn't something we use. I love knowing that we invested in a reputable company that takes safety seriously. The box moves very slow during the clean and senses if our kitty got in and it stops moving until it's detected that she is out of the box. With the new box, cleaning is easier. No scooping. It doesn't smell, but we do clean daily. Somehow, I don't need to add kitty litter as frequently. It's quiet. I don't use the weight right now, it's not useful information at this time, but if she ever got sick it woukd be so useful to know. I really wanted the gray one, but the price is why I went with the m1 light version. I was worried about the light version lacking the oder seal technology and to be honest, it's not missed at all. I waited until I got a gift card and the box went on sale and it was worth the price I paid. Im very happy with this cat box so far. Read more