This whole experience has been a nightmare. Nothing works. The app doesn’t work, the face scan doesn’t work, the codes they sent don’t fit anything — not app ,not their own website. No one responds to messages. Just complete silence. Honestly, I’m shocked. It’s a terrible product from a company that should not be allowed to sell on Amazon. Just read the other reviews — that alone should’ve been a warning. My fault, I thought maybe I’d get lucky. I didn’t. Read more

After years of dealing with leaky, uncomfortable goggles, I finally tried MAGIC5, and I’ll never go back. The custom-fitting process was straightforward and absolutely worth it—the result is a pair of goggles that feel like they were made just for me (because they were!). No leaks, no pressure points, and no fogging, whether in the pool or open water. The included nose pieces allow for fine-tuning, but once adjusted, these goggles stay in place without discomfort or red marks. Yes, it takes a little more effort upfront, but that effort pays off with an unbeatable fit and performance. If you're serious about swimming, MAGIC5 is a game-changer. Highly recommend! Read more

They look like a good product, if you can actually get them. There are so many glitches in the ordering process. I bought the $90.00 glasses which are custom fitted. First you take photos of your face with their app, and then they custom make them to your face. Great idea. That's why I ordered them. But they sent me the less expensive not customized ones which cost on $14.95. Lots of people posted similar reviews. I called Amazon and they also could not figure out from the webpage how to order the custom fit goggles. At first, Amazon rejected my review saying that the ordering process is not relevant to other customers because it is about delivery. But so many other people have noticed this product, see other reviews. This is an important thing for potential customers. Read more

THEMAGIC5 Goggles are fantastic. The custom fitting of the goggle does make all the difference in the pool and open water. No more headaches, no more marks around my eyes. I also like the sleek design and the strong peripheral view which is helpful in triathlon open water swimming with many people and sighting for far away buoys. I would note that the package you receive from amazon does not contain the actual goggles (at first i was surprised, but when thinking of it, how could there be a custom made pair of goggles in there lol??).. instead you get a QR code which takes you to the facial scan process and a few days later I had the goggles in hand. Super easy and done quickly. All in all very seamless process for a product thats 10x performance of most standard goggles. Will def purchase again! Read more

Google did not reach me only the scanning code. Tried scanning my face to proceed with the customized Google but couldn’t. Always giving error message. Requested for refund and till now I have not been refunded Read more