الشعور بالراحة والاسترخاء Read more

Terrible experience with AWD store I ordered a TV and coffee table set from Danube Online on June 20, 2025. The supplier was AWD Store, who was also responsible for delivery. The product arrived already assembled and wrapped only in transparent plastic, which made me suspect it had been used. The quality was extremely poor: unstable legs, a detached door, chipped paint, and a color that didn’t match the description. I asked the delivery person (AWD store) to take photos, which he did, and he said he would file a complaint with Danube. Despite this, I submitted my own complaint within 24 hours. Later, AWD contacted me and claimed that Danube had deducted the money from him. It then became clear that no complaint had actually been filed on my behalf like he pretended. My return and refund requests were denied, with claims that the items had been damaged by myself (claim of AWD store) or opened—though they were delivered in that condition. This can be verified by my building’s security cameras. I do not recommend this supplier based on my experience. Read more