I’ve had enough!! So much so, I am willing to waste my time with an infant by my side and write a review so other new moms don’t suffer like I have. I have purchased this piece of garbage twice!! Yes twice. Because when it works, which is 10% of the time, it works great. The suction is better than my spectra s1. It’s also convenient to care for a newborn and infant with low profile cups. With that said, only because I’m a complete fool did I continue to purchase parts for this garbage every single time it stopped working on me. As other reviewers have mentioned, those stupid little rubber gaskets fail often, and when they do, milk either falls out or you completely lose suction. The company doesn’t sell the rubber gaskets as replacement parts. You have to purchase the top cup part with it, making the whole thing cost a lot every single time you need to replace them. Talk about a rip off. Sometimes when a part fails mid-pump, suction messes up and milk goes into the tubes, and into the motor. This happened to me at least 4 times now in 6 months. If you’re lucky, you catch it before the pump breaks. I wasn’t so lucky once and had to repurchase the entire pump kit. When I received the new pump, the tubes were kinked, brand new out of the box. I reached out to the company and they sent replacement tubes right away. So their customer service wasn’t bad, at least from my experience. As I sit here for the third day, suffering because I can’t get a decent pump, I decided to finally write a review and warn about this thing. I’m currently using just one cup, one breast at a time, because this thing failed on me once again and I can’t tell which piece of rubber is the culprit. I’ve changed out several parts, waiting on the final piece with the gasket to see if that will fix it. All in all, I’ve spent around $1,000 so far servicing this thing and it’s still breaking on a weekly basis. My supply is suffering, my breasts hurt, I am forced to supplement with formula, and I am at my lowest point in my breastfeeding journey because I chose to buy the wrong hands-free pump. Ladies, save yourself the grief and pain. Do not purchase this pump!!!! Listen to the bad reviews. Stay away!! This company should be ashamed of themselves for knowingly producing a sub-par product and selling it to desperate moms who will do anything and pay anything to make sure their babies are fed. This is a disgusting tactic. A very blatant form of the pink tax, where we get shafted because we’re desperate. Read more