BEWARE OF THIS COMPANY!!!! I purchased this unit last yr in June. It worked great for the season, but when I tried to use this season it did not work correctly/weak suction. I contacted the company several times through Amazon with no reply. I then contacted them through their website. The only way I have been able to communicate with them is through email. I finally after several attempts got them to send me return label to send mine in for warranty and they were sending me a refurbished unit. I finally received the refurbished unit but it was nothing but the shell/no motor or charger. It took several more attempts to get a reply regarding the motor missing. They responded stating they would send the missing parts so I could put it together, LOL. I still have not received the missing parts. This has been going on since the first of May 2023. Update 7/12/23 I have been fighting with this company for 2 months now and still getting the run around. I have been told they do not have a motor in their warehouse to send me. They said they would send me another refurbished unit. Contacted them again today because I still haven't received anything. I am now being told that they are out of the unit they were going to send me, but they will check into sending me the upgraded Seagull SE. I have no confidence in this company at all. I have just lost over $300.00. AMAZON needs to do something about this company but I am sure that is not going to happen. Read more

I purchased an Aiper Smart cleaner to clean the bottom of my inground pool. My pool maintainer was brushing the walls and adjusting chemicals. However, leaves and dust were accumulating on the bottom of the pool. I started searching for a traditional hose-connected water pressure powered cleaner. These types of cleaners are priced in the range of several hundred dollars to over $1,000. Therefore, I kept looking for an alternative. During my search process, I noticed the existence of hose-less robot cleaners. This appealed to me because of a lower price range and the no-hose design. I specifically selected the Aiper Smart cleaner largely based on some very positive reviews. Be aware that some video “product reviews” you may find on places like YouTube, etc. are nothing more than feeble attempts by shameless competitors to slam the Aiper product in favor of theirs. After using this product, I wrote this review. Why I purchased this product 1. Reasonable price 2. No-hose design 3. Preponderance of highly favorable customer reviews Pros 1. No-hose design. This means that you won’t have daily problems with a hose getting hung-up or tangled. You also won’t need to maintain a second pressure assist pump in your filtration system. That’s one less thing to worry about when it breaks/fails. 2. Autonomous design. This robot is self-powered with a rechargeable battery. Charge battery, drop in the water, 90-minute clean period, remove from pool, clean collected debris, repeat. 3. It is easy to open the debris collector and clean it with a simple garden hose. 4. The suction capability seems to be quite good. The robot was able to collect all leaves, sticks and other debris of reasonable size. 5. Dust. The robot has a broom (bristles) across its bottom. The combination of the brush and strong suction resulted in exceptional effective cleaning of the dust at the bottom of my pool. 6. Coverage. I have what I would call a mid-size pool in somewhat of an ‘L’ shape. The robot uses a random back-and-forth technique that achieved full coverage of the bottom on both sides of the ‘L’. The steering nozzles (2) can be adjusted to experiment with different patterns to get full coverage in your pool shape. I’m not sure if the robot uses an algorithm to get full coverage, but it sure does get full coverage in my case. Cons/Concerns 1. 6-hour recharge. This seems to be a long time to recharge the battery. However, you can recharge it overnight and won’t care how long it takes. The problem is when you want to get two full passes in one day. You’ll have to wait 6 hours for the charge in between passes. That’s just the way it is. You need to plan around these recharge periods. 2. Battery life. At this point. I have no idea how long the battery will operate until it will no longer take or hold a charge. I plan to use this robot hundreds of times in its life, and I would prefer the battery still work through all those charge cycles. I cannot find a product specification for this. 3. Replacement Parts. There are several parts of the robot I fear may fail over time. I have searched around on the company website and Amazon to see if replacement parts are available to replace failed ones. Nothing found. I prefer directions for replacement parts be prominently posted. Therefore, I have no confidence I will be able to get the parts when I need them. The user guide provides an email address for product support. I hope this will lead me to what I need at that time. I believe the product comes with a two-year warranty. I worry the following parts may fail over time under normal usage: bottom side brush (there are many bristles across this brush. Over time, I expect the bristles to start falling out), 4 wheels (the jets provide for robot locomotion, so the wheels don’t need traction. But I worry that the wheels may crack over time through the cycles of moving into and out of the pool), 2 jet flappers (these appear to be made of rubber or plastic. I worry that time and usage may break them down), top-side rope to pull the robot out of the water (This small rope feels like it may break over time after pulling the robot out of the water many times), swing pate ( I fear that this plastic plate sticks out such that one may accidently break it while moving the robot around) battery ( as stated earlier, I don’t know if the battery life may be limited and no longer be able to hold a charge at some point, rendering the robot useless). I am not confident I can get replacement parts for these if I need them. 4. Fragility. I am quite sure the robot would not survive undamaged from a drop at waist height or higher onto a hard ground like my cement pool patio. I expect lots of cracked body and wheel damage if this were to occur, unfortunately. 5. No walls. This robot will not clean vertical walls. I find this OK. The robot keeps the bottom so clean, all I have to do is brush the walls as an easy chore once a week. Overall I have been using my Aiper Smart Pool Cleaner for a full week now. I am very happy with my purchase and am very impressed with the cleaning results. I have discovered some concerns and limitations as enumerated above. For months, I have been struggling with dust, leaves and acorns at the bottom of my pool while relying on an incompetent pool maintainer. Now, my efforts have been reduced to keeping the robot running and lightly brushing the sides of the pool. The pool looks spectacular now with beautiful clear water is satisfyingly sowing off the blue colors of the pool. I spend hours staring at it. Overall, I recommend this product as per my experience above. By the way, I named the robot after my previous pool maintainer (Eduardo Jr.). Support Update: After checking Amazon one more time, I did find a path to product support: Go to your order on Amazon, Select “Get product support” in the yellow button, select “Get product support” in the yellow button again on the new page. You will be presented with options to call or chat with Amazon to get support. This should lead you to what you need. Read more

I did a lot of research on different pool robots, and I found this to be the most practical for my type of pool. I have an inground concrete pool (28' x 15') with a gradual slope to the middle (4' deep on each end, 5' in the middle) and a pebble tec surface. We had a pool cleaner with paddles and all it did was leave wheel tracks in the dust and dealing with the hose was annoying. We live in AZ where it is super dusty and stuff flies into the pool from neighborhood trees. I really wanted a cleaner that had a brush on the bottom and great suction that would not get hung up on the floor drains (there are 2 drains that are probably 1"H and 7" diameter) or flip over unexpectedly. It does take 6 hours to charge but I can usually plan when I need it. I had read other reviews where some people charged it half the time and then ran it, I haven't tried that. It runs for about 80 minutes on a full charge. I submerge it in the water while holding onto the rope, then turn it on, and lower it to the bottom. It takes off and does its job. I've used it weekly since March and no complaints. It picks up sand, pebbles, (we just had an acid wash done and didn't realize how many loose pebbles were on the bottom till I ran it) leaves, tree needles, seeds, etc. As for picking up dust, it picks it up but it does get out. Initially, I had some struggles with the right cleaning setting, but I have it to where it does a fantastic job. For my rectangle pool, using the setting of 0 on one end and 20 on the other, the robot was not covering all of the areas. Seems like the reason was because it could roll up the sides slightly and the water would get under it and sweep it in a different direction causing it to go over the same area for like 15 minutes. I changed the setting to what is used for oval pools (20 degrees left on one end and 20 degrees right on the other end) and now it covers all areas. So far, very happy with this and no complaints. I love this thing, worth the money for the convenience that it offers. Read more